A practical shop-floor system designed around how Chawla International actually works.
Karigars do not touch the system. The supervisor visits the floor, calls freelancers or outside-unit owners, collects progress and updates each numbered order.
Today’s Floor Visit
Supervisor: Mohit Sharma
Supervisor Update Queue
Only orders requiring a fresh verbal update.
Selected Order Production Board
External Work Control
Freelancers and outside units tracked by supervisor.
| Assignment | Order | Type | Assigned To | Work | Last Contact | Status |
|---|---|---|---|---|---|---|
| EXT-448 | CI-US-260724-1048 | Freelancer | Iqbal Embroidery | Zardozi embroidery | Today 11:20 | 40% complete |
| OUT-092 | CI-CA-260718-1027 | Full Outsource | Royal Craft Unit | Complete lehenga | Today 09:50 | Stitching |
| OUT-095 | CI-AU-260719-1019 | Full Outsource | Elegant Wear Works | Complete kurta set | 2 days ago | Update overdue |
All Shop-Floor Orders
One number across retailer, CRM, production and customer tracking.
A custom CRM built specifically for Chawla International’s complete customer and retailer journey.
The CRM is the central system of record. Retailers create orders, supervisors update production, and management sees every direct and retailer-led journey.
Complete Customer Journey
Retailer-led and direct customers follow one controlled journey.
Order Journey Pipeline
Every card is linked to one numbered order and history.
Customer 360° Record
Example retailer-led customer
Sample image, notes, measurements and date submitted.
Ivory sherwani, antique-gold embroidery and stole detected.
CI-US-260724-1048 became the common reference.
Four processes in-house; two assigned externally.
Updates collected during visits and calls.
Direct Chawla Customers
Walk-in, WhatsApp and appointment customers.
| Customer | Source | Garment | Stage | Order |
|---|---|---|---|---|
| Rohan Sethi | Bandhgala | Requirement | Not confirmed | |
| Meera Kapoor | Store Visit | Lehenga | Production | CI-IN-260720-1064 |
| Arjun Shah | Appointment | Sherwani | Quality | CI-IN-260716-1051 |
All Orders & Customer Journeys
All retailers plus direct customers.
Retailers create custom orders and track only their own customers and production.
The retailer submits requirements, measurements and images. Chawla receives a structured order instead of relying only on a WhatsApp group.
Create a Custom Order
Submit structured details to Chawla.
Retailer Order Overview
Only selected retailer orders are shown.
Selected Order Process Tracking
Retailer sees process without sensitive worker details.
One management dashboard across every retailer, direct customer, karigar, freelancer and outside unit.
Management sees where every order is, who is responsible, what is delayed, what is outsourced and which customer commitment is at risk.
Orders by Current Stage
Live from supervisor-entered updates.
Immediate Attention
Exceptions ranked by impact.
Retailer Performance
Sales, orders and delivery.
| Retailer | Country | Open Orders | Monthly Value | On-Time |
|---|---|---|---|---|
| Armaan House | USA | 18 | ₹28.4L | 95% |
| Royal Silks | UK | 14 | ₹19.8L | 98% |
| Punjab Couture | Canada | 11 | ₹16.1L | 97% |
| Riwaaz | Australia | 9 | ₹11.7L | 92% |
Work Allocation Mix
How active production is distributed.
Customer Commitment Control
Promised dispatch versus predicted completion.
| Order | Retailer / Direct | Customer | Garment | Current Process | Work Mode | Promised | Risk |
|---|---|---|---|---|---|---|---|
| CI-US-260724-1048 | Armaan House | Aman Khurana | Sherwani | Embroidery | Mixed | 18 Aug | Safe |
| CI-UK-260721-1039 | Royal Silks | Oliver Singh | Bandhgala | Button Work | Mixed | 02 Aug | At Risk |
| CI-CA-260718-1027 | Punjab Couture | Harpreet Gill | Lehenga | Stitching | Full Outsource | 30 Jul | Watch |
Track Your Chawla International Order
End customers see only confirmation, quality approval, dispatch and expected delivery.
CI-US-260724-1048
Customer-facing summary
Delivery Updates
Internal details are hidden.
Final requirements and measurements received.
You will be notified after quality approval.
Quality and dispatch readiness will appear here.